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Return conditions

 

If an item does not meet your expectations, the order may be returned within 14 days

  • Gift vouchers cannot be returned.

  • Only regular priced items can be returned, unfortunately sale items cannot be refunded or exchanged

Register your return

  • Go to hello@laviedesofie.com and register your return (clearly state your name, order number and reason for return)​

Packing your return​

  • Pack the products in their original condition and packaging in a box

  • Your item must be unused, unwashed and in the condition you received it

  • Please make sure to place the completed return  the box

  • Shipping your return​

  • You are responsible for the return shipping costs, it will be your responsibility unless it is a defective item

Return address

LVDS Antwerp

(Send an E-mail to receive the address)

  • Deliver the package to the post office.

  • Keep the proof of shipment in a safe place

Refund

  • Once your return has been received and verified, I will email you to let you know that I have received your return re-matched item

  • You will receive a full refund of the purchase price, excluding the originally paid shipping and payment costs.

  • Your refund will be made within 14 days

  • I will refund the amount in the same way as you paid. Does this not work? Then I will contact you.

  • If you haven't received a refund yet, please check your bank first

important to know:

You are responsible for paying the shipping costs for returning your item.

 

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